Automotive Warranty Accounting Clerk

Since 1980, Mac Haik Automotive Group has grown from a single Houston dealership into one of the biggest names in Texas car sales, with more than 15 dealerships across the area. We're a Houston company through and through, and we're all about hiring good people, paying them well, and giving them room to build a real career.

Automotive Dealership Accounting Clerk – Warranty

The Automotive Dealership Accounting Clerk – Warranty Cancellations is responsible for accurately processing and reconciling cancellations of vehicle service contracts, extended warranties, GAP coverage, and other finance and insurance (F&I) products. This position works closely with dealership personnel, financial institutions, and third-party product administrators to ensure timely processing of cancellation requests, accurate refund calculations, and proper accounting of transactions. Additional responsibilities include maintaining detailed records, reconciling cancellation schedules, resolving discrepancies, and ensuring compliance with company policies and applicable regulatory requirements. The ideal candidate is detail-oriented, organized, and committed to maintaining accuracy and efficiency in a fast-paced automotive accounting environment.

Essential Duties and Responsibilities

•  Process cancellations for vehicle service contracts, extended warranties, GAP coverage, and other F&I products.
• Review cancellation requests to ensure all required documentation is complete and accurate.
• Calculate and process customer refunds according to contract terms and dealership policies.
• Submit cancellation requests to lenders, warranty companies, and third-party administrators.
• Follow up on pending cancellations and refunds to ensure timely processing.
• Post cancellation transactions, refunds, and adjustments into the accounting system.
• Reconcile warranty cancellation schedules and identify outstanding balances.
• Research and resolve discrepancies related to cancellations, refunds, and accounting entries.
• Follow all dealership safety procedures and operate vehicles responsibly at all times.
• Follow all dealership safety procedures and operate vehicles responsibly at all times. 
• Perform other duties as assigned by management
• Maintain positive customer interactions to build and maintain loyalty.
• Adhere to consistent and reliable work schedule.
• Demonstrate ethical business practices and integrity in all interactions to uphold the Mac Haik Automotive group brand.
• Effectively perform duties and responsibilities in a safe manner.
• Other duties as assigned.

Qualifications

• Proficiency in Microsoft Office (Outlook, Word and Excel)
• Successful completion of pre-employment screening
• Authorization to work in the USA
• Valid Driver’s Licenses and acceptable driving record

We are an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.